Returns & Exchanges
At Mauviel1830, we stand behind the exceptional quality of our French-made cookware and offer a 30-day return window for items in their original, unused condition. If you are not completely satisfied with your culinary investment, we are here to assist with a seamless return or exchange process.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return and receive a return authorization.
Pack Your Cookware
Carefully place the unused item in its original signature packaging, ensuring all protective inserts are included to prevent damage during transit.
Ship the Package
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of the tracking number for your records.
Receive Your Refund
Once our warehouse inspects the returned copper or stainless steel pieces, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing